The Importance of the Patient Experience

Like all things must, the healthcare industry is changing and evolving. As the healthcare market becomes more and more saturated with options, patients are taking increasing control over what they choose. From growing numbers of providers to the telehealth and concierge services they offer, patients now have the authority to find exactly what they want- and why shouldn’t they? Healthcare is a serious topic that may lead to significant life changes. It’s only natural that patients seek providers who make […]