Automated Contact Center Quality Control

Comprehensive quality assurance that provides agent performance analysis as well as compliance solutions to industries like education, and healthcare.

 
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Custom Dynamic Agent Dashboard

Gain quick access to scoring and perfromance metrics no matter where you are located. With access to real-time data and historical data, you can quickly and efficiently make actionable business decisions and agent coaching strategies.

Competency tracking by agent, teams, and company.

Competency tracking by agent, teams, and company.

Real Time Reports on Agent Markets

Real Time Reports on Agent Markets


Streamlined Deployment

 
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A standard deployment takes two weeks. We provide setup and training from day one to get you up and running on the right track. After a free evaluation of your current telephone system and data migration. Well train your workforce to be highly productive in just hours.