Automated Contact Center Quality Control
Comprehensive quality assurance that provides agent performance analysis as well as compliance solutions to industries like education, and healthcare.
Custom Dynamic Agent Dashboard
Gain quick access to scoring and perfromance metrics no matter where you are located. With access to real-time data and historical data, you can quickly and efficiently make actionable business decisions and agent coaching strategies.
A standard deployment takes two weeks. We provide setup and training from day one to get you up and running on the right track. After a free evaluation of your current telephone system and data migration. Well train your workforce to be highly productive in just hours.